Fernanda Vargas
Ontario,CA
Summary
Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Overview
5
5
years of professional experience
Work History
Dispatcher
All American Asphalt
05.2024 - 01.2025
- Coordinated daily setups for Foremen to ensure efficient workflow.
- Collaborated with rental companies to coordinate dispatch operations.
- Coordinated the ordering of equipment to ensure timely availability for operations.
- Generated purchase order numbers for foremen.
- Addressed and solved dispatch-related problems.
Receiving Clerk
THR Staffing
08.2023 - 03.2024
- Collaborated with purchasing department to resolve invoicing discrepancies and ensure accurate vendor payments.
- Maintained positive relationships with vendors, ensuring smooth communication regarding shipment statuses and delivery schedules.
- Coordinated closely with transportation providers to ensure timely pickup of outgoing shipments, reducing delays caused by scheduling conflicts or miscommunication.
- Contributed to team efforts in meeting deadlines by consistently prioritizing tasks based on urgency and business needs.
- Facilitated cross-training initiatives within the team to promote versatility among staff members and reduce downtime due to absences or employee turnover.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Handled day-to-day shipping and receiving overseeing more than 10,000 items per day.
- Compared shipping orders and invoices against contents received to verify accuracy.
Dispatcher Clerk
Lorena Duenas
05.2020 - 12.2023
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Scheduled and dispatched drivers to locations in California
Education
High School Diploma -
Chaffey High School
Ontario, CA05-2020
Skills
- Microsoft (Word, Excel, PowerPoint)
- Emails
- Paperwork Processing
- Körber One
- Fourkites
- Good with Computers
- Customer service
- Data entry
- Active listening
- Dispatch software
- Time management
- Problem-solving
- Route navigation
- Team collaboration
- Map reading
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
All American Asphalt
05.2024 - 01.2025
Receiving Clerk
THR Staffing
08.2023 - 03.2024
Dispatcher Clerk
Lorena Duenas
05.2020 - 12.2023
High School Diploma -
Chaffey High School