Fernando Aguirre
El Centro,CA
Summary
Results-driven Detention Supervisor recognized for successful crisis intervention and staff training. Strong background in maintaining compliance with safety regulations and fostering team cohesion. Ready to apply expertise in emergency preparedness and facility management to support organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Detention Officer
M.T.C. (Management Training Corporation)
Calexico, CA
03.2015 - Current
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols set forth by M.T.C. (Management Training Corporation) and I.C.E. (Immigration and Customs Enforcement)
- Supervised daily operations, ensuring compliance with safety regulations and facility standards.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward detainees during difficult situations without compromising authority or control over the situation.
- Managed maintenance schedules, coordinating repairs to minimize downtime and enhance operational efficiency.
- Trained and mentored staff on best practices in facility management and safety protocols.
- Conducted regular inspections, identifying potential issues and initiating corrective actions promptly.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
- Enforce Risk Manager duties as required by M.T.C. regulations, Imperial County and Federal Law. Conduct and complete internal investigations.
- Led emergency response drills, enhancing readiness for unforeseen incidents within the facility.
- Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Facilitated smooth transitions during employee turnover periods by effectively managing staffing changes.
- Ensured compliance with local regulations by staying informed on current codes and requirements applicable to the facility''s operation.
- Led emergency preparedness efforts by developing response plans and conducting drills with staff members regularly.
- Oversaw building security systems such as CCTV closed circuit television, working closely with security personnel to maintain a safe environment for all occupants.
Detention Officer
INS/ICE
El Centro, CA
12.1995 - 03.2015
Retail Supervisor
Imperial Stores/Ace Hardware
Holtville, CA
1986 - 1994
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed inventory levels, conducting regular stock audits to minimize discrepancies.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Maintained a clean and organized store environment, adhering to safety standards and regulations.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Assisted customers in selecting appropriate tools and hardware for projects
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Education
Administration of Justice
Imperial Valley College
Imperial, CASkills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Crisis management, intervention and training
- First aid certification and administration
- Defensive techniques
- Spanish fluency
- Incident reporting
- Conflict resolution skills
- CCTV monitoring
- Problem-solving and Multitasking abilities
Certification
- Train the Trainer
- CPR/First Aid
- Conflict Resolution
- Effective Skills Communication
Languages
Spanish
Native or Bilingual
Timeline
Detention Officer
M.T.C. (Management Training Corporation)
03.2015 - Current
Detention Officer
INS/ICE
12.1995 - 03.2015
Retail Supervisor
Imperial Stores/Ace Hardware
1986 - 1994
Administration of Justice
Imperial Valley College