Fernando Feregrino
Allen
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient confidentiality. Skilled in pharmacology and problem-solving, adept at optimizing pharmacy operations and team collaboration. Demonstrated ability to improve service quality through meticulous medication management and customer support.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
United Market Street
09.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician
Kroger
05.2015 - 09.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Clerk
Kroger
06.2012 - 05.2015
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Education
High School Diploma -
Allen High School
Allen, TXSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Pharmacy Ethics
- Pharmacology knowledge
- HIPAA
Timeline
Pharmacy Technician
United Market Street
09.2021 - Current
Pharmacy Technician
Kroger
05.2015 - 09.2021
Pharmacy Clerk
Kroger
06.2012 - 05.2015
High School Diploma -
Allen High School
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