Fernando Fernandez
Professional Interpreter
Palm Coast,FL
Summary
Dynamic and bilingual interpreter with extensive experience at AMN, adept at facilitating clear communication in high-stakes environments. Skilled in video interpretation and HIPAA compliance, I excel in fostering understanding and collaboration among multidisciplinary teams, ensuring effective healthcare delivery, and cultural sensitivity.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Remote Video Certified Medical Interpreter
AMN Healthcare
05.2023 - Current
- Interpreted between medical professionals, social workers, legal professionals and limited English proficient persons across the country in hospitals, doctors' offices, social workers, etc.
- Collaborated with multidisciplinary teams to ensure patient understanding and compliance.
- Maintained confidentiality and adhered to HIPAA regulations in all interactions.
- Interpreted medical and legal terminology accurately during patient consultations and treatments.
Peer Review Coordinator and Interpreter
Optum
St Louis, MO
08.2012 - 12.2019
- Coordinated peer reviews between UHC MDs and PhDs, with providers across the country, including interpreting for Spanish-speaking providers and offices.
- Coordinated testing schedules and resources for multiple projects across departments.
- Maintained up-to-date knowledge related to scheduling and insurance software.
Intake Coordinator and Interpreter
Optum
St Louis, MO
08.2012 - 12.2019
- Interpreted for Spanish-speaking members to understand their behavioral health insurance coverage.
- Interpreted and explained behavioral health benefits to medical providers.
- Resolved customer complaints or answered customers' questions.
Clinic Services Representative
Barnes-Jewish Hospital
St. Louis, MO
06.2012 - 08.2012
- Assisted patients with appointment scheduling and registration processes in Spanish and English.
- Communicated to pharmacies for prescription issues/renewals.
Patient Service Representative and Interpreter
Mayo Clinic Health System
Faribault, MN
06.2011 - 05.2012
- Interpreter between providers and patients for Spanish speaking patients.
- Schedule and register patients for a variety of doctors and specialists.
- Process certain medical billing and coding.
Bank Teller and Interpreter
Wells Fargo Bank
Owatonna, MN
09.2010 - 05.2011
- Interpret between bankers and Spanish speaking customers.
- Responsible for keeping day's cash total balanced.
- Hitting daily, monthly, and trimester financial solution sales goal.
Retail Customer Service Representative and Interpreter
US Cellular Wireless
Athens, TN
05.2006 - 07.2010
- Interpreter for customers who did not speak English.
- Responsible for the store's inventory (cell phones, accessories, etc.).
- In charge of the day's money for the store (including receipts, bank documents, deposits, etc.).
Education
High School -
McMinn County High School
Athens, TN05.2003
Skills
- MS Word
- Excel
- Outlook
- PowerPoint
- Internet research
- Video interpretation
- HIPAA compliance
- Bilingual medical vocabulary
- Spanish fluency
- Cultural sensitivity
- Interpretation ethics
- Effective note-taking
- Bilingual communication
- Video remote services
- Live interpretations
- Interpretation techniques
- Speech clarity
- 48 words per minute typing
Certification
National Board of Certification for Medical Interpreters - CMI # 103878
Timeline
Remote Video Certified Medical Interpreter
AMN Healthcare
05.2023 - Current
Peer Review Coordinator and Interpreter
Optum
08.2012 - 12.2019
Intake Coordinator and Interpreter
Optum
08.2012 - 12.2019
Clinic Services Representative
Barnes-Jewish Hospital
06.2012 - 08.2012
Patient Service Representative and Interpreter
Mayo Clinic Health System
06.2011 - 05.2012
Bank Teller and Interpreter
Wells Fargo Bank
09.2010 - 05.2011
Retail Customer Service Representative and Interpreter
US Cellular Wireless
05.2006 - 07.2010
High School -
McMinn County High School