Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fernando Mendoza

Mesquite

Summary

Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Engineering Technician Intern

Texas Instruments
05.2025 - 08.2025
  • Assisted engineers with inspections of finished construction.
  • Followed verbal instructions and hand sketches to adapt and modify tooling.
  • Monitored mechanical factors such as load tolerances and equipment strain to identify failure points.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Assembled prototypes and testing apparatus to evaluate designs and give meaningful feedback.
  • Performed routine maintenance and replaced worn parts.

Engineering Technician Intern

Texas Instruments
05.2024 - 08.2024
  • Responsible for technical functions in support of product development lab engineering activities, such as design, test, modification, fabrication, assembly, functional validation, and electrical analysis of experimental design circuitry, specialized test equipment, and/or IC devices.
  • Test and diagnostic equipment, schematics, diagrams, written and verbal descriptions, layouts, and/or defined plans to perform operational testing, checkout, and fault isolation on systems and equipment.
  • Maintained accurate records of all tests performed, modifications made, and results obtained.
  • Assisted with installation of new equipment at customer sites, according to established guidelines.

Sales Agent

Tranzact Insurance Solutions
07.2023 - 01.2024
  • Contacts and qualifies prospective customers, and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances.
  • Communicates Professionally With Customers To Explain Policies, Show Value Of Brand(S) Represented, Follow-Up As Necessary To Sell Appropriate Plans Or Policies
  • Calculates, And/Or Quotes Premium Rates for Recommended Policies.
  • Develops and maintains thorough product knowledge.
  • Follows scripts and designated sales processes to complete sales in a compliant and effective manner.
  • Participates in training and coaching on an ongoing basis to maintain and improve performance.

Customer Service Representative

Amazon
11.2021 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Associate in Electronics/Electro Mechanical - Electro Mechanical Technology Associate Program

Eastfield College
Mesquite, TX
12-2025

Mesquite High School
Mesquite, TX
05.2019

Skills

  • Fleet Dispatching
  • Microsoft Excel
  • Report Creation
  • Order Fulfillment
  • Active Listening
  • Quality assurance
  • Analytical mindset
  • Accountability
  • Soldering techniques
  • Programmable Logic Controller
  • Product Design
  • Electrical troubleshooting

Certification

  • Licensed Life and Health Insurance Agent
  • ETS Customized Programming (ETS 364 Maintenance)

Languages

English
Full Professional
Spanish
Limited

Timeline

Engineering Technician Intern

Texas Instruments
05.2025 - 08.2025

Engineering Technician Intern

Texas Instruments
05.2024 - 08.2024

Sales Agent

Tranzact Insurance Solutions
07.2023 - 01.2024

Customer Service Representative

Amazon
11.2021 - 04.2023

Mesquite High School

Associate in Electronics/Electro Mechanical - Electro Mechanical Technology Associate Program

Eastfield College

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