Fernando Ortiz
Montgomery,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Store Manager
Roadster
Magnolia
06.2021 - 12.2024
- Formed and sustained strategic relationships with clients.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed daily banking activities such as deposits and withdrawals.
- Mitigated business risks by working closely with staff members and assessing performance.
- Recruited, trained and supervised new employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed strategies to improve accuracy in translations over time.
- Created modern talent planning approaches and meaningful solutions to enable, scale and strengthen organizational adaptability and agility.
- Demonstrated patience when dealing with difficult customers or challenging situations.
Education
High School Diploma -
Conroe High School
Conroe, TX05-2024
Associate of Applied Science - Automotive Technician
Lone Star College
Conroe, TXSkills
- Operational budgeting
- Store operations oversight
- Promotional planning
- Personnel development
- Communication
- Problem Solving
- Adaptability
- Critical Thinking
- Bilingual
- Active Listening
- Efficiency
References
- Michael LeBlanc (Instructor)
(936) 445-7685
Timeline
Store Manager
Roadster
06.2021 - 12.2024
High School Diploma -
Conroe High School
Associate of Applied Science - Automotive Technician
Lone Star College