Fernando Ortiz

Delivered courteous, prompt assistance to customers and patients, improving overall satisfaction.

Accurately processed prescription pick-ups, payments, and related transactions.

• Responded to inquiries about medications, insurance, and pharmacy services.
• Maintained patient confidentiality and ensured compliance with regulations and policies.
• Coordinated workflow with pharmacists and pharmacy technicians, streamlining operations for better service delivery.
• Managed inventory by restocking supplies and monitoring availability, ensuring optimal stock levels for customer needs.
• Ensured a clean, organized, and welcoming pharmacy environment.

• Delivered prompt food and beverage service to ensure guest satisfaction.
• Monitored guest satisfaction during meals, proactively checking on each course to ensure a positive dining experience.
• Assisted guests with menu selections and addressed ingredient inquiries.
• Resolved guest complaints professionally, aligning solutions with company policy to maintain customer satisfaction.
• Ensured cleanliness of dining area by promptly wiping tables after each seating to enhance guest experience.
• Processed payments accurately using point-of-sale system.
• Performed opening and closing duties, including setting up dining area and restocking supplies.
• Took reservations and to-go orders to streamline customer service processes.

• Coordinated with team members to ensure timely completion of landscaping projects.
• Planted trees, shrubs, and flowers following design specifications.
• Excavated soil and dug holes for efficient planting of trees and shrubs.
• Maintained irrigation systems by adjusting valves, repairing sprinkler heads, and replacing parts.
• Trimmed hedges and bushes into specified shapes using pruning tools.
• Maintained landscaping equipment for optimal performance and reliability.
• Raked leaves from landscaped areas and mulched them for soil health.
• Maintained artificial turf fields by periodically removing worn turf and replacing cushioning pads.