Proven Client Relationship Consultant with a track record of enhancing client engagement and fostering team collaboration at US Bank National Association. Expert in problem-solving and client relationships, consistently delivering solutions that exceed expectations. Skilled in cultural awareness and goal setting, achieving significant improvements in customer satisfaction and team efficiency.
Problem-Solving
Attention to Detail
Team Leadership & Development
Client Relationships
Customer Relationship Management
Goal Setting
Client Engagement
Cultural Awareness
Leadership Certification, US BANK
Human Resources Management, DCTC
Multicultural Leadership, DCTC