Fernando Roman
Covina,KY
Summary
Hardworking hospitality professional with experience in large-scale, high volume establishments. Committed to upholding high standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Proven ability to create memorable guest experiences.
Overview
5
5
years of professional experience
Work History
Bartender
Hard Rock Casino Cincinnati
05.2024 - Current
- Worked to provide excellent service and an entertaining environment for guests.
- Adhered to Casino rules by providing proper service, ensuring guests were never over-served.
- Created unique relationships with regular guests.
Bartender
Hifi Cincy
08.2023 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Lead Bartender
Ghost Baby OTR
06.2021 - 12.2022
- Cultivated culture of hospitality and customer-focused mentality, leading by example to deliver exceptional service.
- Enhanced bar's reputation by developing seasonal offerings, signature cocktails, and an extraordinary experience.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Education
Bachelor of Science - Exercise Science
Xavier University
Cincinnati, OH05-2021
Skills
- Strong multitasking
- Customer service
- Accountable
- Team player attitude
- Patience and tolerance
- Outgoing personality
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Hard Rock Casino Cincinnati
05.2024 - Current
Bartender
Hifi Cincy
08.2023 - 04.2025
Lead Bartender
Ghost Baby OTR
06.2021 - 12.2022
Bachelor of Science - Exercise Science
Xavier University