Summary
Overview
Work History
Education
Skills
Timeline
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Fernando Valencia

Las Vegas

Summary

Skilled and reliable server with strong expertise in customer service, allergy awareness, and food safety. Excellent at managing multiple tasks, upselling, and creating positive dining experiences. Committed to maintaining cleanliness and delivering efficient, friendly service.

Overview

3
3
years of professional experience

Work History

Server

888 Sushi & Robata
11.2024 - Current
  • Collaborated with kitchen staff to ensure timely food preparation and delivery for an efficient dining experience.
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and prompt assistance.
  • Handled customer inquiries and complaints professionally, resolving issues to enhance guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Sapporo Revolving Sushi
05.2023 - 03.2024
  • Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Answered customers' questions, recommended items, and recorded order information.

Food Runner

ZIP Tofu & Grill
11.2022 - 04.2023
  • Delivered food orders promptly to ensure customer satisfaction.
  • Assisted servers by efficiently clearing and resetting tables for new guests.
  • Maintained cleanliness and organization of service areas, enhancing overall efficiency.

Education

Diploma

Ed W Clark Highschool
Las Vegas
06-2023

Skills

  • Customer service
  • Safe food handling
  • Service prioritization
  • Food safety practices
  • Allergy awareness

Timeline

Server

888 Sushi & Robata
11.2024 - Current

Server

Sapporo Revolving Sushi
05.2023 - 03.2024

Food Runner

ZIP Tofu & Grill
11.2022 - 04.2023

Diploma

Ed W Clark Highschool

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