Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Fernando Jovanny Magallon

Albany,OR

Summary

Versatile and results-driven professional with a strong background in customer support and training abilities, honed at companies like Mac J Paintings. Excelled in client relationship building and teamwork, significantly enhancing project quality and efficiency. Skilled in adaptability and decision-making, with a proven track record of improving customer satisfaction and operational productivity.

Overview

8
8
years of professional experience

Work History

Mac J Paintings

Paint Company
10.2024 - Current
  • Assisted in completing jobs on schedule by maintaining a clean and organized work environment.
  • Performed essential maintenance tasks such as cleaning brushes, rollers, and tools after each use for optimal performance during future projects.
  • Improved overall project quality by ensuring proper application techniques and attention to detail during painting tasks.
  • Contributed to customer satisfaction by addressing any concerns or requests promptly during the painting process.
  • Increased work productivity by quickly adapting to new tools, techniques, and best practices in the painting industry.
  • Demonstrated adaptability by working on various types of projects, including residential, commercial, and industrial settings.
  • Provided excellent customer service through clear communication about project updates or changes with clients throughout the entire process.
  • Maintained a professional appearance while interacting with clients, reflecting positively on the company''s reputation.
  • Ensured timely completion of projects through effective communication with team members regarding progress and deadlines.
  • Applied primers and rough coats according to painter's directions.
  • Cleaned brushes, rollers and trays equipment prior to use.
  • Masked, covered or otherwise protected non-paintable surfaces.
  • Worked with water and oil-based paints and trained on removal of unwanted or splattered paints.

National Frozen Foods Corporation

Operator
06.2019 - 10.2024
  • Enhanced team productivity by providing comprehensive training programs and establishing clear performance metrics.
  • Introduced Lean Six Sigma methodologies to increase operational efficiency across all aspects of the frozen food division.
  • Implemented data-driven decision-making practices to identify growth opportunities and areas for improvement in the frozen food sector.
  • Conducted thorough competitor analysis, positioning the company strategically within the marketplace for optimal growth potential.
  • Increased frozen food revenue by implementing innovative marketing strategies and promotional campaigns.
  • Boosted customer satisfaction with the development of new frozen food products tailored to market demands.
  • Was in charge putting product in bags and then putting the bags in the boxes getting them them ready to ship out.
  • Making sure belts were in place and sometimes putting product up in the bins.

Taqueria Alonzo

Chef
04.2018 - 06.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Help around with dishes, washing and drying.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Red Zone Cafe

Barista Cafe
01.2017 - 06.2019
  • Trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
  • Acted as a role model for cash handling best practices, promoting a high level of professionalism and integrity among team members.
  • Trained, supervised and evaluated workers.
  • Reconciled daily summaries of transactions to balance cash drawers.
  • Enhanced cash handling accuracy by implementing stringent auditing procedures and staff training initiatives.
  • Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.

Burger King

Cashier/Cooker
02.2017 - 04.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

No Degree - Criminal Justice

Linn-Benton Community College
Albany, OR
09-2028

No Degree - Criminal Justice And Minoring in Communications

Presentation College
Aberdeen, SD
08-2028

High School Diploma -

South Albany High School
Albany
06-2019

Skills

  • Customer Support
  • Training abilities
  • Client Relationship Building
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking
  • Team Collaboration
  • Excellent Communication
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Friendly and Patient

Languages

Spanish
Limited Working

Additional Information

References:

John Rowe (Youth Pastor/Leader)

5419818194

Nicolas Bohanan (Family Friend, Brother)

5419795443

Chris Bohanan (Family Friend)

5419747056

Dante Lewis (Coach/ parole officer)

5419742601

Andrew Peterson (Coach/ sheriff)

5419056281

Jeff Louber (Coach/ Science Teacher)

5412315214

Pam Betherds (Worker/ Redzone cafe (2016-2019)

5419053529

Jose Macario (Painter for house( very respected man)

5419798302

Timeline

Mac J Paintings

Paint Company
10.2024 - Current

National Frozen Foods Corporation

Operator
06.2019 - 10.2024

Taqueria Alonzo

Chef
04.2018 - 06.2019

Burger King

Cashier/Cooker
02.2017 - 04.2018

Red Zone Cafe

Barista Cafe
01.2017 - 06.2019

No Degree - Criminal Justice

Linn-Benton Community College

No Degree - Criminal Justice And Minoring in Communications

Presentation College

High School Diploma -

South Albany High School

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Fernando Jovanny Magallon