Fesal Idlbi
Bristol Pharmacy
Farmington,CT
2
Languages
1
Certification
4
years of professional experience
College student with experience in healthcare, management, customer service, and independent delivery work. Bilingual in English and Arabic, with strong communication, time management, and problem-solving skills developed through balancing school with full-time work.
Work History
Pharmacy Technician
1 Year 5 Months- Processed prescription orders accurately using pharmacy systems and verified patient information
- Prepared medications for dispensing under pharmacist supervision and maintained labeling compliance
- Resolved insurance claim rejections and coordinated prior authorization follow-up with patients
- Managed inventory levels, restocked medications, and removed expired products from shelves
- Assisted customers with prescription pickup, refill requests, and basic medication inquiries
- Entered prescription data and updated patient profiles with strong attention to detail
- Stocked, labeled, and inventoried medication to keep accurate records.
Prescription Courier
2 Years 2 Months- Coordinated daily delivery routes to ensure timely pharmacy pickups and drop-offs across assigned service areas.
- Delivered prescription orders accurately while maintaining patient confidentiality and secure chain-of-custody procedures.
- Verified recipient information and signatures before completing controlled medication handoffs.
- Communicated delivery updates with pharmacy staff to resolve address changes, delays, and special instructions.
- Inspected prescriptions for packaging integrity and proper labeling before transport.
- Kept accurate records of all prescription deliveries made throughout the day for reference purposes when necessary.
Gas Station Manager
1 Year 11 Months- Directed daily store operations, balancing fuel, convenience sales, and customer service priorities.
- Supervised staff scheduling, onboarding, and performance coaching to support consistent service standards.
- Monitored inventory levels, reordered merchandise, and reduced stock shortages through accurate tracking.
- Enforced cash handling procedures and reconciled registers to maintain financial accuracy.
- Resolved customer concerns promptly, protecting satisfaction and repeat business.
- Improved merchandising and store organization to strengthen product visibility and sales flow.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
Education
High School Diploma
No Degree - Engineering Science
Skills
Confidentiality and HIPAA
Pharmacy ethics
HIPAA compliance
Process improvement
Supply restocking
Customer service
Patient privacy
Problem-solving skills
Safe driving
Team collaboration
Teamwork
Punctuality
Problem-solving
Problem-solving
Certification
- CPhT - Certified Pharmacy Technician
- CMT - Certified Medication Technician
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
Bristol Pharmacy
05.2025 - CurrentRead More
Prescription Courier
Bristol Pharmacy
08.2024 - CurrentRead More
Gas Station Manager
Ellington Quick Mart
09.2022 - 08.2024Read More
CT State Community College
No Degree from Engineering Science
Read More
Farmington High School
High School Diploma
Read More