Festus Matara
Marietta,MS
Summary
Skilled parts sales and general after sales pro,with additional expertise in preparing autobody repair estimates .Equipped with solid track record of success in customer facing automotive role,organizational and proficient leader able to analyses and resolve problems, i implement processes improvement and motivate high performance associates
Overview
11
11
years of professional experience
Work History
Parts Sales Team Leader
Simba Corporation Limited
02.2019 - 04.2024
- Leading a team of sales advisors in actively engaging with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions
- Drives sales by having maintained current knowledge of all portfolio offerings and leverage technical knowledge of parts to provide value propositions to the customer and drive sales
- Drives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders
- Determines best method to resolve problems to ensure customer satisfaction and company adherence to policies
- Occasionally visits external customers to better understand their needs and potential sales opportunities in future
- Makes outbound calls including marketing new products.
Parts sales Advisor - Retail Counter
Simba Corporation Limited
Nairobi-Kenya
11.2016 - 02.2019
- Selling Spare Parts to external customers
- Advising on interchangeable parts
- Diagnosing and interpretation of customer quires through telephone and company websites
- Preparing of quotations using Electronic Parts Catalog (EPC).
Parts Sales Advisor- Workshop and Autobody
Simba Corporation (Simba colt motors)
Nairobi-Kenya
05.2014 - 11.2016
- Selling Spare Parts to Company's Workshop
- Dispatch, servicing dealers and branches
- Dispatching Spare Parts to all Company registered dealers Country wide
- Servicing all Company branches with Spare Parts Countrywide.
Engineering department - Heavy machinery technician
James Finlay's Kenya (ltd) - Kericho
01.2013 - 04.2014
- Servicing, repair and maintaining of heavy machinery
- Acted as a pre - delivery inspector
- Assisting at the parts store
- Doing inventory
- Fleet management.
Education
Bachelor of Science - Automotive Technology
UNIVERSITY OF EASTERN AFRICA-BARATON
KENYA06.2012
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Good communication skills
Interest And Activities
Traveling, Networking and reading of auto biographies
Personal Values
Honest, reliable, hardworking gentleman who values teamwork, accountability, and integrity,
Personal Information
- Date of Birth: 04/25/85
- Nationality: Kenyan
References
- Mr. Rotich Festus Head of Parts, Simba cooperation, P.O BOX 48296 - 00100, Nairobi, Kenya, +254 722 543 032
- Miss Georgina Sall - Head of Procurement -Simba cooperation, P.O BOX 48296 - 00100, Nairobi, Kenya , +254 705 050 501
Timeline
Parts Sales Team Leader
Simba Corporation Limited
02.2019 - 04.2024
Parts sales Advisor - Retail Counter
Simba Corporation Limited
11.2016 - 02.2019
Parts Sales Advisor- Workshop and Autobody
Simba Corporation (Simba colt motors)
05.2014 - 11.2016
Engineering department - Heavy machinery technician
James Finlay's Kenya (ltd) - Kericho
01.2013 - 04.2014
Bachelor of Science - Automotive Technology
UNIVERSITY OF EASTERN AFRICA-BARATON