Fetuao Laulu
Buda
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Customer Service/Dispatcher
Park and Zoom
04.2017 - Current
- Load and unload passengers and luggage safely, ensuring efficient and secure transit
- Handle customer check-ins and check-outs, maintaining accurate transaction records
- Conduct regular shuttle inspections and uphold cleanliness standards
- Provide route guidance to passengers, ensuring timely arrivals and departures
- Manage cash and credit transactions, ensuring end-of-shift receipts match transactions
- Implemented a new payment system for quicker and safer transactions
- Analyzed route data to optimize travel schedules and reduce delays
- Reduced check-in times by 15% through process optimization
Life Insurance Agent
Family First Life
04.2020 - 02.2022
- Developed tailored insurance solutions, exceeding sales targets
- Cultivated client relationships, driving substantial revenue growth
- Implemented data-driven strategies for enhanced performance
- Conducted in-depth market analysis to identify emerging trends
- Utilized data insights to refine targeting strategies
Material Handler
Federal Express (FedEx)
10.2014 - 04.2017
- Operated mechanized ramp equipment, ensuring safe and efficient loading/unloading of aircraft
- Handled packages, including live animals and perishable goods, adhering to regulatory requirements
- Maintained accurate records and completed paperwork, enhancing operational efficiency
- Communicated effectively with team members via radio, ensuring smooth operations
- Performed quality checks on container repairs, ensuring compliance with standards
- Ensured precise documentation for package handling, boosting traceability
Education
High school diploma - General Studies
Granger High School
West Valley City, UTSome college - Physical Therapy Assistant
Austin Community College District
Austin, TX05.2017
Skills
- Microsoft Excel
- Documentation and paperwork
- Microsoft Word
- Microsoft Outlook
- Attention to Detail
- Assertiveness
- Follow-up skills
Awards
Employee of the Month, 11/01/13, Awarded by Administration for outstanding employee skills with other staff as well as residents.
Languages
Samoan
Native or Bilingual
Timeline
Life Insurance Agent
Family First Life
04.2020 - 02.2022
Customer Service/Dispatcher
Park and Zoom
04.2017 - Current
Material Handler
Federal Express (FedEx)
10.2014 - 04.2017
Some college - Physical Therapy Assistant
Austin Community College District
High school diploma - General Studies
Granger High School
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