FIDAN DERVISHAJ

Seeking a progressive Concierge/ Front Desk position that will leverage customer service and client relation skills, and offer merit-based advancement opportunities.

Industrious, energetic, strong and reliable lobby professional with an excellent work ethic; who thrives in fast-paced, high-volume environments, which demand strong organizational, communication and interpersonal skills.

Accustomed to working in an environment where promptness, productivity, consistency and multi-tasking are crucial. Ethical, trustworthy.

• Extensive front desk and guest management experience
• Excellent ability to anticipate and respond to residents and guest needs and preferences
• Superior skills in upholding security practices and preventing unauthorized entries
• Multilingual- Fluent in Albanian and English. Excellent oral and written communication.

Dear Sir/Madam: 

Please accept the attached copy of my résumé pursuant to being considered for the above-captioned position with your organization, for which I believe I am well suited. As reflected in the attachment, I have over 10 years as concierge / front desk of experience in establishing and fostering strong rapport with high net-worth residents in a high-end co-op complex populated by professionals and their families. I am confident that I would bring the same affability and accommodation to your clientele, maintaining the high level of quality standards and customer service that your brand demands. Therefore, I look forward discussing how my qualifications would address your needs. 

Sincerely,  Fidan Dervishaj