Fidel Gonzalez Linares
Miami Beach,Florida
Overview
18
18
years of professional experience
Work History
Server
PM Fish & Steak House
Miami, FL
03.2016 - 08.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Presented menus and answered questions regarding items.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
Angus Bar &Steak House
Hollywood, FL
09.2008 - 02.2016
Restaurant Waiter
Gran Cafe de L'Opera
Toulouse, France
04.2005 - 05.2008
Education
BBA - Hospitality Administration And Management
Forma Tour Tourism Management
Havana Cuba07-1999
Bachelor of Science - Mechanical Engineering
University of Havana Cuba
Cuba07-1985
Skills
- Food Inspection
- Beverage Preparation
- Safe Food Handling
- Point of Sale (POS) System Operations
- Wine Pairings
- Sales Techniques
- Liquor, Wine, and Food Service
- Suggestive Selling
Languages
English
Professional
Spanish
Native/ Bilingual
French
Professional
Italian
Professional
References
References available upon request.
Timeline
Server
PM Fish & Steak House
03.2016 - 08.2023
Server
Angus Bar &Steak House
09.2008 - 02.2016
Restaurant Waiter
Gran Cafe de L'Opera
04.2005 - 05.2008
BBA - Hospitality Administration And Management
Forma Tour Tourism Management
Bachelor of Science - Mechanical Engineering
University of Havana Cuba