Fidel Valenzuela
Missoula,MT
Summary
Goal-oriented professional with expertise in customer service and relationship building. Proven ability to develop personalized solutions that enhance client satisfaction and drive loyalty.
Overview
1
1
year of professional experience
Work History
Cell Phone Sales Associate
Cricket Wireless
Missoula, MT
09.2025 - 10.2025
- Assisted customers in selecting appropriate cell phone plans and devices.
- Educated customers on product features and benefits to enhance user experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store inventory levels and organized merchandise displays effectively.
- Resolved customer inquiries and issues, ensuring satisfaction with service provided.
- Developed personalized solutions for each customer''s unique communication needs, resulting in increased satisfaction and loyalty.
- Built strong relationships with customers, resulting in repeat business and positive referrals.
- Enhanced the overall shopping experience through a welcoming store environment, attentive service, and expert guidance on product selection.
- Performed cash, card, and check transactions to complete customer purchases.
Environmental Technician
Hospitals, Hospitalities and Services
Missoula, MT
07.2025 - 08.2025
- Conducted environmental assessments to ensure compliance with health and safety regulations.
- Assisted in the implementation of waste management protocols to minimize environmental impact.
- Performed routine inspections of environmental control systems for optimal performance.
- Supported remediation efforts by collecting soil, water, and air samples for laboratory analysis.
- Managed daily tasks efficiently while prioritizing urgent requests from clients or internal departments.
- Maintained cleanliness and organization of patient areas to ensure safety.
- Assisted nursing staff in patient mobility and personal care tasks.
- Supported daily operations by restocking medical supplies and equipment.
- Monitored patient comfort, reporting any changes to healthcare team promptly.
- Adhered to infection control protocols to maintain a sanitary environment.
- Provided compassionate support to patients, fostering a supportive atmosphere.
- Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
- Maintained a clean and safe environment for patients, ensuring optimal recovery conditions.
- Contributed to infection control measures by diligently disinfecting surfaces and equipment.
- Checked patient rooms for adequate linens and supplies and restocked as necessary.
- Warmly greeted patients and visitors and made each feel welcome.
- Participated in ongoing training opportunities to continuously refine skills and stay current on best practices within the field.
Barber
Infinite Fades
Wenatchee, WA
05.2024 - 05.2025
- Delivered precision haircuts and grooming services to diverse clientele.
- Maintained cleanliness and organization of workstations and tools.
- Assisted in developing personalized styles based on client preferences.
- Provided exceptional customer service, enhancing client satisfaction and retention.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
Education
Associate of Arts - EMT-B
Wenatchee Valley College
Wenatchee, WA10-2003
High School Diploma -
Westside High School
Wenatchee, WA01-1997
Skills
- Customer service
- Goal oriented
- Relationship building
- Market awareness
Timeline
Cell Phone Sales Associate
Cricket Wireless
09.2025 - 10.2025
Environmental Technician
Hospitals, Hospitalities and Services
07.2025 - 08.2025
Barber
Infinite Fades
05.2024 - 05.2025
Associate of Arts - EMT-B
Wenatchee Valley College
High School Diploma -
Westside High School