Fikirteab Hailu
Centennial,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bank teller position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Gaylord Rockies Resort and Convention Center
Aurora, CO
11.2024 - 03.2026
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized support.
- Processed orders accurately using POS systems, maintaining efficiency during peak service hours.
- Coordinated with kitchen staff to ensure timely food delivery and adherence to dietary restrictions.
- Trained new servers on menu items, service standards, and best practices for guest interactions.
Starbucks Barista and Cashier
Safeway
Aurora, CO
07.2024 - 04.2025
- Prepared and served high-quality coffee beverages to customers efficiently.
- Maintained cleanliness and organization of work area according to health standards.
- Assisted customers with menu selections and provided recommendations based on preferences.
- Operated espresso machines and other beverage equipment with proficiency.
- Handled cash transactions accurately, ensuring balanced register at end of shifts.
- Participated in training new staff on operational procedures and customer service standards.
Cashier
barok resturant
Gondar, Ethiopia
09.2021 - 05.2022
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store policies.
- Handled returns and exchanges following company guidelines.
Education
No Degree - Computer Science
Gondar University
Gondar,EthiopiaHigh School Diploma -
Fasiledes Secondary And Preparatory School
Gondar, Ethiopia06.2020
Skills
- Customer satisfaction
- Order taking
- Guest service
- Cash handling
- POS system operation
- Detail-oriented
- Cash register operation
- Hospitality service expertise
- Organizational skills
- Microsoft office
Accomplishments
- Received cash award through effectively helping costumers and giving them the best experience.
Languages
English
Full Professional
Amharic
Full Professional
Timeline
Restaurant Server
Gaylord Rockies Resort and Convention Center
11.2024 - 03.2026
Starbucks Barista and Cashier
Safeway
07.2024 - 04.2025
Cashier
barok resturant
09.2021 - 05.2022
No Degree - Computer Science
Gondar University
High School Diploma -
Fasiledes Secondary And Preparatory School