Ethan Filbeck
Ardmore,OK
Summary
Detail-oriented Parts Counter Sales Person at Zimmerer Kubota with expertise in parts identification and inventory management. Proven track record in enhancing customer satisfaction through exceptional service and problem-solving skills. Adept at procurement and maintaining operational efficiency, ensuring timely stock replenishment and seamless service workflows. Committed to delivering results and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Parts Counter Sales Person
Zimmerer Kubota
Denton, Texas
09.2019 - Current
- Guided customers in identifying and sourcing appropriate components for tractors, implements, and hay equipment, delivering expert-level support
- Processed incoming shipments and reconciled packing slips with invoices to ensure order accuracy and inventory integrity
- Assumed procurement responsibilities during management absences, maintaining seamless operations and timely stock replenishment
- Acted as liaison between the parts department and repair technicians, facilitating efficient service workflows and minimizing equipment downtime
- Collaborated with the sales team to ensure accessory compatibility with newly purchased equipment, and expedited special orders as needed
- Went above and beyond by researching and locating parts for out-of-production or obscure equipment models, providing exceptional customer service
- Operated forklifts to safely handle and load heavy parts, adhering to safety protocols and operational standards
- Conducted routine cycle counts to monitor inventory levels and correct discrepancies
- Assembled incoming sprayer units to meet readiness standards prior to customer delivery
Preventive maintenance Technician
MAVERICK
Burnet, Texas
09.2015 - 08.2019
- Performed scheduled preventive maintenance on Class 8 trucks and trailers, ensuring optimal operational readiness
- Conducted oil and fuel filter changes, chassis lubrication, and tire inspections/replacements
- Performed basic diagnostics to identify mechanical or electrical issues prior to escalation
- Serviced trailer systems including landing gear functionality, tarpaulin mechanisms, and glass rack integrity
- Executed brake service procedures, wheel seal replacements, and lighting/electrical system repairs
- Restored interior cabin conditions to near-new standards post-driver departure, maintaining fleet presentation and cleanliness
Education
Some College (No Degree) - Diesel Technology II
Universal Technical Institute
Irving, TX07-2016
Skills
- Parts identification and ordering
- Inventory management and reconciliation
- Procurement and vendor relations
- Customer order processing and support
- Forklift operation and safety
- Preventive maintenance and troubleshooting
- Problem solving and critical thinking
- Time management and prioritization
- Upselling and relationship building strategies
- Cycle counting and inventory accuracy
Timeline
Parts Counter Sales Person
Zimmerer Kubota
09.2019 - Current
Preventive maintenance Technician
MAVERICK
09.2015 - 08.2019
Some College (No Degree) - Diesel Technology II
Universal Technical Institute
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