Filiberto Rodriguez
San Jose,CA
Summary
As a Graphic Designer at Flrish Retail Management & Security Services, a subsidiary of Statehouse Holdings, I was responsible for crafting a wide array of visual assets to support the marketing and branding efforts of Statehouse's diverse portfolio of brands and retail outlets. My role encompassed the creation of promotional materials across various mediums, including email, social media, web, and print.
Overview
21
21
years of professional experience
Work History
Graphic Designer
Flrish Retail Management & Security Services LLC
04.2018 - 10.2023
- Developed visually compelling email marketing campaigns to drive engagement and conversions for Statehouse's brands and retail locations.
- Designed eye-catching event promotional materials, ensuring a seamless blend of creativity and brand identity.
- Created captivating visuals for social media platforms, enhancing the online presence and engagement of Statehouse's offerings.
- Produced high-quality web graphics, optimizing user experiences and online branding.
- Designed print assets that maintained brand consistency while catering to the specific needs of each retail outlet.
- By effectively executing these responsibilities, I contributed to elevating the visual identity of Statehouse Holdings and its affiliated brands, resulting in enhanced marketing performance and customer engagement.
Graphic Designer/Production Artist
Harborside Health Center
05.2017 - 04.2018
- Applied knowledge of printing standards to create high-quality images.
- Created digital and print layouts for diverse materials.
- Coordinated vision with customers, marketing and project managers.
- Produced designs for clothing and accessories such as shirts, pullovers and bags.
- Adjusted existing logos, characters and other assets for different uses.
- Developed packaging layouts, materials and graphics.
- Helped to develop brand with consistent design.
- Edited and enhanced existing artwork and graphics.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Call Center Operator
Harborside Health Center
04.2017 - 04.2018
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
- Recommended products to customers, thoroughly explaining details.
- Promoted available products and services to customers during service, account management, and order calls.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Delivery Driver
Harborside Health Center
10.2016 - 04.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Cultivation Technician
Harborside Farms
07.2016 - 10.2016
- Utilized organic and non-chemical methods to protect crops from weeds and pests.
- Created farm strategies to maximize production and convert farm operations to commercial standards.
- Visited greenhouses regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.
- Assisted in development of sustainable agricultural practices and policies to reduce waste.
Sales Lead
Harborside Health Center
03.2013 - 07.2016
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Greeted customers and provided product advice to increase sales.
- Processed and stocked merchandise in accordance with store standards.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Participated in store meetings and product training sessions to understand and sell items.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Performed inventory control procedures to manage stock.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Freelance Graphic Designer and Artist
Self Employed Graphic Designer
01.2009 - 03.2011
- Developed creative design for print materials, brochures, banners, and signs.
- Used Adobe Cloud to create images and layouts.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Graphic Designer/Production Artist
TajimaCreative
05.2002 - 01.2009
- Applied knowledge of printing standards to create high-quality images.
- Created digital and print layouts for diverse materials.
- Coordinated vision with customers, marketing and project managers.
- Produced designs for clothing and accessories such as shirts, pullovers and bags.
- Adjusted existing logos, characters and other assets for different uses.
- Developed packaging layouts, materials and graphics.
- Designed new art work for use in range of advertising, marketing and corporate branding projects.
- Helped to develop brand with consistent design.
- Created logos, illustrations and typography for various organizations.
- Edited and enhanced existing artwork and graphics.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Created artwork for product packaging and promotional materials.
Education
Associate of Arts - Multimedia Communications
Masters Institute of Technology
San Jose07.1997
Skills
- Complex Problem-Solving
- Production Layouts
- Corporate Branding
- Stock Photography
- 2D and 3D Modeling
- Digital Imagery
- Digital Graphics
- PC and Mac Platforms
- Graphic Design
- Image Manipulation
- Website Graphics
- Photography Composition
- Deadline Adherence
- Image Sourcing
- Image Editing
- Adobe Creative Suite
Timeline
Graphic Designer
Flrish Retail Management & Security Services LLC
04.2018 - 10.2023
Graphic Designer/Production Artist
Harborside Health Center
05.2017 - 04.2018
Call Center Operator
Harborside Health Center
04.2017 - 04.2018
Delivery Driver
Harborside Health Center
10.2016 - 04.2018
Cultivation Technician
Harborside Farms
07.2016 - 10.2016
Sales Lead
Harborside Health Center
03.2013 - 07.2016
Freelance Graphic Designer and Artist
Self Employed Graphic Designer
01.2009 - 03.2011
Graphic Designer/Production Artist
TajimaCreative
05.2002 - 01.2009
Associate of Arts - Multimedia Communications
Masters Institute of Technology