Fily Catherine Sissoko
Miami,FL
Summary
Results-driven sales representative with a strong track record in customer relationship management, market analysis, and negotiation techniques. Committed to driving sales growth and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Representative
Felicity solar Mali
Bamako, Mali
02.2018 - 07.2025
- Developed customer relationships to promote solar energy solutions.
- Developed key customer relationships to increase sales.
- Generated new sales leads through cold calling and networking activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Collaborated with team members to strategize effective sales approaches.
- Negotiated pricing contracts with customers to maximize profits.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Maintained detailed records of customer interactions and sales activities.
- Analyzed market trends to identify potential sales opportunities.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Analyzed customer feedback to improve products and services.
- Researched competitors' products, prices, and sales techniques.
- Organized client visits, presentations, product demonstrations and trade shows.
- Welcomed customers upon entry to provide assistance and information. to foster positive experiences.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Managed client inquiries and provided timely responses to ensure satisfaction.
Education
Bachelor of Arts - English Language
FLASH
Bamako07-2015
Skills
- Lead generation
- Customer relationship management
- Sales strategy development
- Sales forecasting
- Negotiation techniques
- Market analysis
- Product knowledge
Timeline
Sales Representative
Felicity solar Mali
02.2018 - 07.2025
Bachelor of Arts - English Language
FLASH