Findlay McChesney
Kirkland,WA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Asian 1
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Event Host
FunRent
06.2018 - 08.2019
- Managed event logistics and operations.
- Enhanced guest satisfaction by effectively managing event logistics and coordinating with various departments.
- Greeted guests and welcomed patrons in support of company service policy.
- Ran concession stand by preparing food and serving drinks for patrons.
Education
Bachelor of Arts - Political Science
Western Washington University
Bellingham, WA12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Menu Memorization
- Service prioritization
Golf
I started my golfing journey during the COVID-19 pandemic and since then it has all but taken over the majority of my free time. I love the connections I make at each course meeting new people everytime I step on the tee box.
Timeline
Server
Asian 1
05.2021 - Current
Event Host
FunRent
06.2018 - 08.2019
Bachelor of Arts - Political Science
Western Washington University
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