Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Finnan Parsley

Bloomington,IN

Summary

Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Catalyst Fitness
Fort Wayne, IN
01.2023 - 08.2023
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Greeted customers warmly and made them feel welcome.

Barista Shift Lead

Moose & Mollies | Cafe & Gelato
Roanoke, IN
05.2022 - 08.2023
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
  • Greeted guests with pleasant smile and superior customer service.
  • Kept accurate records of employee attendance, hours worked, and tips earned during each shift.
  • Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
  • Delegated work to staff, setting priorities and goals.

Pizza Hut Manager

Pizza Hut
Fort Wayne, IN
12.2019 - 05.2023
  • Provided leadership during times of organizational change or crisis situations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Produced thorough, accurate and timely reports of project activities.
  • Would occasionally work as a server, during busy periods.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

Homestead High School
Fort Wayne, IN
05-2023

Skills

  • Strong People Skills
  • Leadership Skills
  • Time Management
  • Calm Under Pressure
  • Teamwork Skills
  • Order Management
  • Order Accuracy

Languages

Spanish
Limited

Certification

  • CPR Certified

Timeline

Front Desk Receptionist

Catalyst Fitness
01.2023 - 08.2023

Barista Shift Lead

Moose & Mollies | Cafe & Gelato
05.2022 - 08.2023

Pizza Hut Manager

Pizza Hut
12.2019 - 05.2023

High School Diploma -

Homestead High School

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Finnan Parsley