Finnley De Marco Johnson

• Delivered friendly, efficient customer service in high-volume café environment, contributing to positive customer experiences.
• Consistently delivered high-quality beverages with attention to presentation and accuracy.
• Collaborated with team members to streamline operations during peak business hours, ensuring consistent service quality.
• Accurately processed cash, credit card, and mobile transactions using POS system to enhance transaction efficiency.

• Advanced to Field Coordinator and managed the shift while guiding coworkers to their positions.
• Supported coworkers by delivering essential assistance, fostering teamwork and improving shift performance.
• Directed parking for UW events, ensuring smooth operations and customer satisfaction during graduations, football, volleyball, and basketball games.
• Responded promptly to diverse inquiries, enhancing visitor experience and event efficiency.
• Demonstrated effective communication and problem-solving abilities.

• Supervised children in nurturing environments, ensuring safety and well-being.
• Assisted with meals, snacks, and bedtime routines, promoting healthy habits.
• Provided daily care for pets, including feeding and exercise routines.
• Maintained clean, safe environments for pets, enhancing their comfort and security.

• A recent intern at this organization.
• Planning and supporting coordination for the annual gala.
• Managing vendor, venue, and volunteer logistics while assisting with attendee communications and RSVP tracking.
• Ensuring onsite operations running smoothly and on schedule during the gala.
• Balancing in-person and remote tasks, dedicating up to twenty hours each week during summer internship.

• Assisted in being at events which involved watching over children to ensure they were following the rules and being safe.
• Collaborated with a team to set up birthday party equipment, including bouncy houses and play areas, at various venues.
• Ensured play areas like bouncy houses and bubble houses were safe and inviting for children.
• Communicated with clients to ensure the final product was up to their expectations.

Greeted customers and took accurate food and beverage orders, ensuring timely service.

• Responded promptly to customer requests and concerns, enhancing overall dining experience.
• Cleared, cleaned, and reset tables, maintaining cleanliness and a welcoming atmosphere.
• Built positive relationships with customers and colleagues by being approachable, attentive, and responsive.