Fiona Altobano
Oxnard,CA
Summary
An administrative specialist with 5+ years of experience in the healthcare industry, working in a fast paced outpatient clinical setting and including hospital experience. Skilled in optimizing office workflows by managing patient flows, physicians' schedules and patient record management. Experience in exceptional report writing and documentation abilities to meet legal requirements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Transcriptionist and Back Office Support
The Spine And Orthopedic Center
Oxnard, CA
05.2022 - 12.2023
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Produced medical reports, correspondence and administrative material.
- Ensured proper formatting of transcribed documents according to company standards.
- Maintained open communication with staff and providers, resulting in successful clinic outcomes.
- Researched coding discrepancies for compliance and reimbursement accuracy.
- Liaised with client's health information management department contact to clarify assignments and deadlines.
- Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.
- Researched discrepancies between dictated reports and transcribed documents as needed.
Physical Therapist Technician
Xcelerate Physical Therapy
Moorpark, CA
01.2018 - 09.2021
- Observed patients during treatments and reported any changes in condition or response to therapy to the physical therapist.
- Sat in on appointments with head therapist and recorded progress, measurements and notes for future reference.
- Monitored patients' performance during exercise sessions to ensure safety and effectiveness of treatment programs.
- Recorded daily notes detailing patient responses during treatments along with any relevant observations.
- Provided therapeutic modalities such as ultrasound, electrical stimulation and hot and cold packs according to therapist protocols.
- Documented patient progress, treatments, and data in charts.
- Documented pain level and injury progress in patients and communicated information to head physical therapist.
Patient Engagement Specialist
Proove Biosciences, Arroyo Vista Pain Specialists
Moorpark, CA
01.2017 - 12.2017
- Advocate and represent the company's mission to help improve healthcare decisions for pain management.
- In compliance with the physician's orders, present Proove testing to patients, explain benefits, collect specimen, and complete required paperwork to be submitted to the company's lab accordingly.
- Prepared reports summarizing findings from research projects conducted on behalf of the organization relating to patient engagement practices.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Maintained up-to-date records of all interactions with patients using appropriate software systems.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Education
Bachelor of Science - Health Sciences
California State University - Channel Islands
Camarillo, CATransfer
Santa Barbara City College
Santa Barbara, CATransfer
Oxnard College
Oxnard, CASkills
- Records Management
- Electronic Medical Record (EMR) Software
- Maintains Strict Confidentiality
- HIPAA Requirements
- ICD-10 Coding
- Medical Terminology Proficiency
- Reporting Skills and Requirements
- Deadline-Driven
- Adept Multi-Tasker
- Office Support
- Quality Assessment of Coded Data
Certification
- BLS Certified
Affiliations
- Substitute pianist and organist for St. Paul's United Methodist Church
- seasonal community volunteer for Bread of Life Ministry at All Saints' Episcopal Church- feed the homeless/ provide hot meals for the community
Timeline
Medical Transcriptionist and Back Office Support
The Spine And Orthopedic Center
05.2022 - 12.2023
Physical Therapist Technician
Xcelerate Physical Therapy
01.2018 - 09.2021
Patient Engagement Specialist
Proove Biosciences, Arroyo Vista Pain Specialists
01.2017 - 12.2017
Bachelor of Science - Health Sciences
California State University - Channel Islands
Transfer
Santa Barbara City College
Transfer
Oxnard College
- BLS Certified
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