Fiona Harmer
Summary
Friendly and reliable, capable of offering excellent customer service, professional and effective speaking and communication skills, attention to detail, strong work ethic, and great time management. With my ability to operate well in a fast-paced environment, I am looking to gain experience in customer service roles.
Overview
2
2
years of professional experience
Work History
Small Business Owner
Depop
05.2022 - Current
- Managed consistent operations for a successful small business, ensuring quality service to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via Instagram.
- Developed financial management skills and excellent customer service skills.
ASL Club Representative
Polytechnic High School
08.2023 - Current
- Coordinated volunteer efforts for various events and boosted involvement in the club's activities.
- Oversaw various issues within the club and skillfully brought to attention at schoolwide meetings.
Tutor
Polytechnic High School
02.2024 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying independently.
- Provided one-on-one tutoring sessions to meet the specific needs of each student and promoted individual learning skills.
Volunteer
M.S.R. Pet Adoption Center
06.2023 - Current
- Assisted with dog walking and feeding.
- Maintained clean and neat areas for the shelter's cats and kittens.
- Engaged the shelter's cats in recreational activities.
Education
Polytechnic High School
Riverside, CA05.2025
Skills
- Exceptional Customer Service
- Quick Communication
- Time Management
- Proficiency in ASL
- Problem Solving
- Strong Work Ethic
- Reliability and punctuality
Accomplishments
- Achieved 95+ service hours through assisting with various tasks in student government.
Timeline
Tutor
Polytechnic High School
02.2024 - 05.2024
ASL Club Representative
Polytechnic High School
08.2023 - Current
Volunteer
M.S.R. Pet Adoption Center
06.2023 - Current
Small Business Owner
Depop
05.2022 - Current
Polytechnic High School
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