Summary
Overview
Work History
Education
Skills
Travel
Timeline
Generic

Fiona Mulcahy

Indianapolis,IN

Summary

Driven to help organizations thrive. Skilled in prioritizing and completing tasks independently. Known for a welcoming demeanor and effective handling of client inquiries.

Overview

6
6
years of professional experience

Work History

Sales Associate

Bath & Body Works
2023.08 - 2024.01

Assisted the managers by:

  • Cash Management
  • Inventory Management
  • Created Floor Sets
  • Working fast while providing excellent customer service were main goals

Contract Administration Representative

Group 1001
2022.08 - 2023.02
  • Tasked with handling data entry with client's insurance packages which expanded my knowledge of Microsoft Office.
  • Daily inbox was filled with over 200 emails of clients' information to file and send off.
  • Given responsibility collating contracts to send out to clients.

Hostess

Giordano's Pizza
2018.05 - 2020.02
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Arts - Telecommunications

Ball State University
Muncie, IN
05.2022

Skills

  • Organized with attention to detail
  • Creative Writing
  • Determination
  • People Skills
  • Team Player

Travel

I had always wanted to spend a semester abroad but with Covid hitting in 2020 during the 2nd semester of my Sophomore year, I was unable to study abroad. Since I graduated I have visited South Korea, Greece, Italy, France, England and New Zealand. Travelling abroad has expanded my knowledge on people and how to best relate wen not always speaking the same language. While in High School, I also visited San Salvador and lived with a host family.

Timeline

Sales Associate

Bath & Body Works
2023.08 - 2024.01

Contract Administration Representative

Group 1001
2022.08 - 2023.02

Hostess

Giordano's Pizza
2018.05 - 2020.02

Bachelor of Arts - Telecommunications

Ball State University
Fiona Mulcahy