Firdausi Muhammad
Hammond,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Outreach Coordinator
ACP
California, PA
03.2023 - Current
- Liaised with corporate sales and marketing teams to develop and maintain social media promotion, email-based campaigns and other marketing programs.
- Identified, developed and administered grants in accordance with funder requirements.
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of organization.
- Generated interest in Product or Service, identified new markets and educated prospective clients on benefits.
Sales and Logistics Coordinator
Crown Point Limited
Schererville , IN
08.2022 - 02.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Customer Service Representative
Kratos Network Solutions
Orland Park, IL
02.2022 - 07.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor Of Applied Science - Public Health
AHFAD University
Sudan07.2017
Skills
- Public Outreach
- Data Collection
- Customer Experience
- Good Telephone Etiquette
- Flexible and Adaptable
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Decision-Making
- Planning and Coordination
- Clerical Support
- Critical Thinking
- Inside and Outside Sales
Certification
- CTA - Certified Travel Associate
Timeline
Outreach Coordinator
ACP
03.2023 - Current
Sales and Logistics Coordinator
Crown Point Limited
08.2022 - 02.2023
Customer Service Representative
Kratos Network Solutions
02.2022 - 07.2022
Bachelor Of Applied Science - Public Health
AHFAD University