Fischer Alonzi
Glen Arbor,MI
Summary
Experienced restaurant professional with a strong record in customer service and sales techniques. Skilled in enhancing guest experiences through effective communication and teamwork. Known for successfully driving sales and ensuring customer satisfaction. Adept at multitasking and creating a positive atmosphere in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Boonedocks
Glen Arbor, Michigan
04.2022 - Current
- Handled customer inquiries and resolved issues professionally while maintaining a pleasant dining atmosphere.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Provided consistent and attentive service to a high volume of customers.
- Utilized strong communication abilities to effectively interact with customers and team members.
- Engaged and satisfied tourists by delivering exceptional service in a fast-paced restaurant environment.
Tommy's First Mates Member
Glen Lake Community Schools
Maple City, Michigan
08.2021 - 04.2022
- Assisted in mental health programs to enhance emotional well-being.
- Played a crucial role in advancing the 988 bill, contributing to its successful movement through the legislative process.
- Participated in media interviews to effectively communicate organizational goals and updates.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Restaurant Host
Boonedocks
Glen Arbor, Michigan
06.2020 - 03.2022
- Greeted and welcomed guests upon arrival to create a positive atmosphere.
- Managed reservations using restaurant management software for efficient seating.
- Coordinated with kitchen and waitstaff to ensure smooth service flow.
Restaurant Busser
Boonedocks
Glen Arbor, Michigan
06.2018 - 04.2020
- Cleared and reset tables efficiently for incoming guests.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Supported team members during busy periods to enhance service quality.
Education
BBA - General Management
Grand Valley State University
Allendale, MI04-2026
Skills
- Customer service
- Effective communication
- Sales techniques
- Guest experiences
- Customer interaction
- Cash handling expertise
- Strong teamwork
- Professional appearance
- Strong work ethic
- Order accuracy
- Emotional intelligence
- Peer support
- Behavioral support
- Suicide prevention
- Time management
Affiliations
- Captain of soccer and track teams.
- Created clothes for mental health supported and donated all funds.
- 100+ hours of community service in mental health aid and food drives.
Accomplishments
- Raised over $8,000 to AFSP
- Tommy's First Mates Mental Health Support Group Leader
- Laker Heart Award
- National Honors Society
Timeline
Restaurant Waiter
Boonedocks
04.2022 - Current
Tommy's First Mates Member
Glen Lake Community Schools
08.2021 - 04.2022
Restaurant Host
Boonedocks
06.2020 - 03.2022
Restaurant Busser
Boonedocks
06.2018 - 04.2020
BBA - General Management
Grand Valley State University