Fisher Burgess
Santa Rosa Beach
Summary
Customer-focused professional with extensive experience in hospitality and client service. Proven ability to deliver tailored recommendations through attentive listening and understanding of client needs. Recognized for high productivity and efficient task execution, with strong skills in customer service, time management, and conflict resolution. Demonstrates exceptional communication and adaptability, ensuring outstanding service across various environments.
Overview
5
5
years of professional experience
Work History
Bonfire Attendant
Beachside Bonfire
Santa Rosa Beach
11.2023 - Current
- Setting up a bonfire which entitles gathering all supplies including chairs, bonfire, wood, tables, etc. and fitting them in my truck, getting to the access early and finding a spot, and setting up the fire early
- Welcoming the guests as they arrive, attending and making sure they have everything they need
- Breaking down the fire efficiently, disposing the bonfire remains, and putting it all into my truck
- Orderly and efficiently putting back all bonfire items into organized places.
Beach Chair Attendant
Vacayzen
Santa Rosa Beach
04.2023 - Current
- Setting out chairs in the morning for renters making sure everything works perfectly fine and is ready for renters to use
- Breaking down chairs in afternoon and either storing them or picking them up to be brought to a warehouse
- Staying on call, ready if any renters need help or have any questions
- Overall, creating an experience for the guests that will make them have a great time and become repeat customers
Server
Beach Happy Cafe
Santa Rosa Beach
04.2021 - 11.2022
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure smooth operations during busy hours.
- Resolved customer complaints with professionalism and care to enhance experience.
- Cooked food and made drinks and smoothies
- Provided excellent customer service in a fast-paced cafe environment.
Education
Associate of Science - Civil Engineering
Florida State University
Tallahassee, FLSkills
- Customer service
- Communication skills
- Problem solving
- Team collaboration
- Experience in hospitality
- Cleaning procedures
- Reliability
- Multitasking
References
References available upon request.
Timeline
Bonfire Attendant
Beachside Bonfire
11.2023 - Current
Beach Chair Attendant
Vacayzen
04.2023 - Current
Server
Beach Happy Cafe
04.2021 - 11.2022
Associate of Science - Civil Engineering
Florida State University