Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
3
3
years of professional experience
Work History
Service Technician
Sparks Nissan
Monroe, LA
04.2023 - 05.2024
Provided technical support to customers over the phone and in person.
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Performed onsite repair of equipment at customer locations.
Installed new systems according to manufacturer specifications.
Conducted preventive maintenance on a variety of machines and systems.
Assembled components into complete systems following blueprints or other instructions.
Communicated with vendors regarding supply orders and delivery timelines.
Assisted with installation projects at both residential and commercial sites.
Responded quickly to emergency calls from clients needing immediate assistance.
Followed all safety protocols while performing work in potentially hazardous environments.
Communicated with clients for outstanding customer service and to increase repeat business.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Trained new team members on service processes to increase productivity.
Conducted service appointments to diagnose and fix problems.
Implemented troubleshooting tactics to identify causes of poor machine performance.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Handled yearly and preventive maintenance to keep vehicles in good working condition.
Service Technician
Jordans Automotive and preformance
Monroe, LA
05.2022 - 03.2023
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Installed new systems according to manufacturer specifications.
Conducted preventive maintenance on a variety of machines and systems.
Repaired faulty components such as motors, pumps, valves, switches.
Troubleshot electrical circuits using schematics and diagrams.
Replaced worn or damaged parts with OEM replacements as necessary.
Inspected equipment for proper operation and safety hazards prior to use.
Calibrated instruments to maintain accuracy within specified tolerances.
Tested repaired items to ensure functionality before returning them to customers.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Oil Change Technician
Maxs Express Lube
Farmerville, LA
02.2021 - 05.2022
Organized work areas and maintained tools, test equipment, and materials.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Performed complete vehicle maintenance inspections and tapped off fluid levels.
Rotated tires and checked brakes on vehicles.
Met incoming customers to take down information and answer questions about service options.
Proposed repairs, maintenance and upgrade services to customers per upsell guidelines.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Drained motor oil, changed oil filters and greased chassis fittings.
Checked fluids and maintenance-related parts and topped off or replaced.
Grounds Maintenance Worker at City of Sparks – Parks Department (via Manpower)Grounds Maintenance Worker at City of Sparks – Parks Department (via Manpower)