Fitzgerald Scott
New York,NY
Summary
Driven Personal Trainer and Front Desk Receptionist with a proven track record at New York Sports Club and La Fitness. Excelled in streamlining scheduling processes and enhancing customer satisfaction through exceptional service. Skilled in strength training and customer services, adept at adapting programs for diverse populations and fostering health and wellness. Achieved increased membership engagement through innovative gym-wide events.
Overview
5
5
years of professional experience
Work History
Personal Trainer
New York Sports Club
04.2009 - 06.2012
- Streamlined scheduling processes for better time management and session availability.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Assisted in the development of gym-wide events, increasing overall membership engagement.
Front Desk Receptionist
La Fitness
01.2007 - 03.2009
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as restack weights and restock the fridge.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Bachelor of Arts - Social Psychology
University of South Florida
Tampa, FL06.2007
Skills
- customer services
- strength training
- Health and wellness
very active athlete , i still play basketball and football
ive played basketball and football my entire life, until after college, but i still find rec leagues that run year round so im still very much invovled int that.
Timeline
Personal Trainer
New York Sports Club
04.2009 - 06.2012
Front Desk Receptionist
La Fitness
01.2007 - 03.2009
Bachelor of Arts - Social Psychology
University of South Florida