Flag Arungwa
Garden City,United States
Summary
Adept at managing front desk operations and delivering exceptional patient service, I excelled at Canton Foot Specialist Centre by enhancing patient scheduling efficiency and ensuring meticulous adherence to HIPAA. My expertise in medical terminology and telephone etiquette, coupled with a proven track record of handling high call volumes, underscores my capability to excel in fast-paced healthcare environments.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Canton Foot Specialist Centre
Canton, Mi
04.2022 - 03.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Education
B.pharm - Pharmaceutical Sciences
Madonna University
Nigeria08.2019
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Knowledge of ICD 10
Knowledge of
Timeline
Medical Receptionist
Canton Foot Specialist Centre
04.2022 - 03.2024
B.pharm - Pharmaceutical Sciences
Madonna University