Flavia Faure
Miami,Florida
Summary
Performance-oriented Sales Leader offering exceptional record of achievement of a 6-year career. Detail-oriented with comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
6
6
years of professional experience
Work History
Account Specialist
National Debt Relief
Miami, FL
02.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend services.
- Surpassed KPI floor average every month.
- Surpass sales average goal & hit $1 Million or more in sales each month.
- Provided sales and customer service assistance.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Drafted applications for program.
- Maintained accurate records of customer accounts in the database system.
- Provided guidance on budgeting, credit score improvement, and debt repayment strategies.
Head of Sales
V’s Recovery Home
Miami, FL
08.2020 - 01.2023
- Revamped pricing strategy, implemented effective promotional strategies, trained a high-performance sales team.
- Established a competitive sales force by offering aggressive compensation, desirable benefits packages and performance-driven sales-incentive programs.
- Communicated product quality and market comparisons by creating sales presentations.
- Improved sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
Senior Sales Executive
Miami Life Plastic Surgery
Miami, United States
02.2019 - 03.2020
- Managed and trained small sales team in the art of the sale.
- Sourced new sales opportunities through inbound lead follow-up.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
Senior Sales Coordinator
NEW LIFE PLASTIC SURGERY
Miami, FL
12.2017 - 02.2019
- Fostered relationships with customers to expand customer base and retain business.
- Performing 100-250 sales per week. Increasing company sales efficiency and return of investment.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Coordinated and finalized sales proposals to complete purchases and increased sales by effectively upselling and cross selling products to maximize profitability.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
Education
Associate of Arts - Pre-Law
Miami Dade College
Miami06-2017
Associate of Science - Paralegal Studies
Miami Dade College
Miami06-2017
Bachelor of Arts - Criminal Justice
Florida International University
Miami, FL01-2020
Skills
- Account Management
- Networking and relationship building
- CRM Proficiency
- Team Collaboration
- Data Analytics
- Project Management
- Sales Analysis
- Client Acquisition
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Account Specialist
National Debt Relief
02.2023 - Current
Head of Sales
V’s Recovery Home
08.2020 - 01.2023
Senior Sales Executive
Miami Life Plastic Surgery
02.2019 - 03.2020
Senior Sales Coordinator
NEW LIFE PLASTIC SURGERY
12.2017 - 02.2019
Associate of Arts - Pre-Law
Miami Dade College
Associate of Science - Paralegal Studies
Miami Dade College
Bachelor of Arts - Criminal Justice
Florida International University
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