Fletcher Stephens
Pioneer,LA
Summary
Dynamic Sales Manager with a proven track record at Kirk Auto Group, excelling in relationship building and sales team training. Leveraged market research to identify growth opportunities, driving promotional campaigns that significantly boosted customer engagement. Expertise in sales processes and client relationship management ensures consistent achievement of performance goals.
Overview
7
7
years of professional experience
Work History
Sales Manager
Kirk Auto Group
Grenada, MS
01.2015 - 12.2019
- Supported sales strategy development to improve customer engagement and retention.
- Trained and guided sales team on product knowledge and effective selling methods.
- Reviewed market trends to spot growth opportunities and competitive advantages.
- Partnered with marketing teams to run promotional campaigns that increased foot traffic.
Sales Associate
Hixson Ford
Monroe
10.2012 - 12.2014
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided detailed product information to enhance customer understanding and satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to maintain organized showroom and inventory displays.
Education
All Aspects of An Automobile Dealership
NADA Academy
Tysons Corner, VA03.2017
High School Diploma -
Sterlington High School
Sterlington, LA05.2010
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Client relationship management
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Sales processes
- Account management
- Rapport and relationship building
- New business development
- Market research
- CRM software
Timeline
Sales Manager
Kirk Auto Group
01.2015 - 12.2019
Sales Associate
Hixson Ford
10.2012 - 12.2014
All Aspects of An Automobile Dealership
NADA Academy
High School Diploma -
Sterlington High School