Flodejhia Burnett
Customer Service
Fitchburg,WI
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
Pick N Save Of Madison
Madison , WI
12.2019 - 08.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Resident Assistant
Crossroads Care Center Of Sun Prairie
Sun Prairie, WI
09.2017 - 05.2019
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Facilitated personal hygiene management, feeding and ambulation.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Cashier
Sonic Drive In Of Middleton
Middleton , WI
03.2015 - 02.2017
- Processed customer refunds and exchanges according to established
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
Diploma -
Madison East High School
2222 E Washington Ave Madison, WI 09.2014 - 06.2018
Skills
Staff Training
Timeline
Cashier
Pick N Save Of Madison
12.2019 - 08.2022
Resident Assistant
Crossroads Care Center Of Sun Prairie
09.2017 - 05.2019
Cashier
Sonic Drive In Of Middleton
03.2015 - 02.2017
Diploma -
Madison East High School
09.2014 - 06.2018
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