Flor Dias
Houston,TX
Summary
Compassionate and meticulous Medical Assistant with 9 years of experience in both clinical and administrative settings. Certified in CMA with a strong record of improving patient care, streamlining operations, and supporting healthcare teams. Adept at managing electronic health records (EHR), assisting in procedures, and ensuring regulatory compliance. Enthusiastic about delivering empathetic, efficient care in demanding environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
TOTAL WOMEN'S CARE
Houston, TX
02.2024 - Current
- Ensure proper cleaning and maintenance of medical equipment in compliance with safety standards. Accurately documented patient visit notes and safeguarded medical records to uphold confidentiality. Managed patient callbacks and processed prescription refill requests with professionalism and care.
- Take and record patient vital signs (blood pressure, temperature, pulse, respiration) with 99% accuracy.
- Prepare exam rooms and sterilize equipment according to OSHA and CDC guidelines.
- Assist physicians during physical exams and minor procedures, ensuring smooth workflow and patient comfort.
- Perform phlebotomy and collect lab specimens for diagnostic testing, maintain proper labeling and chain of custody.
- Administer injections and immunizations under physician supervision, documenting all procedures in EMR.
- Schedule patient appointments and follow-ups using electronic systems, reducing no-show rates through reminder
- Maintain inventory of medical supplies and reorder stock to prevent shortages.
- Educate patients on medication instructions, post-visit care, and preventive health practices.
- Support front desk operations, including greeting patients, answering phones, and managing check-in/check-out.
- Ensure HIPAA compliance in all patient interactions and recordkeeping.
- Specializes in total women's care, affiliated with Memorial Hermann Hospital.
Medical Assistant
Hany Ahmed, OBGYN
Houston, TX
12.2016 - 01.2024
- Supported pre-operative patient preparation and provided clear post-operative care instructions. Assisted medical staff during minor surgical procedures and maintained a professional front desk presence by managing calls, scheduling, and patient flow. Completed daily tasks with accuracy and efficiency, met deadlines consistently, and resolved patient concerns in alignment with company policies.
- Record patient vital signs and menstrual history during OB/GYN visits, ensuring accurate EMR documentation for prenatal and reproductive care.
- Prepare exam rooms for pelvic exams, Pap smears, and ultrasound procedures, maintaining strict infection control protocols.
- Assist providers during IUD insertions, biopsies, and prenatal checkups, supporting patient comfort and procedural flow.
- Collect urine samples for pregnancy tests and STI screenings, ensuring proper labeling and timely lab submission.
- Educate patients on birth control options, prenatal vitamins, and postpartum care, using culturally sensitive communication.
- Schedule follow-up visits for prenatal care, annual exams, and fertility consultations, reducing missed appointments by 20%.
- Support front desk operations, including patient intake, consent forms, and privacy protocols for sensitive health topics.
- Maintain inventory of women’s health supplies (speculums, pregnancy tests, prenatal kits), ensuring availability for daily procedures.
- Provide bilingual support for Spanish-speaking patients, improving access to reproductive health education and services.
- Specializes in reproductive endocrinology and is affiliated with Memorial Hermann Hospital.
Education
High School Diploma - undefined
Scarborough H.S.
Skills
- Vital Sign Monitoring
- Phlebotomy and EKG Administration
- Electronic Health Records Management
- Patient Scheduling and Coordination
- HIPAA Compliance
- Inventory and Supply Management
- Data Entry Accuracy
- Familiarity with Medical Software
- Patient Communication
- Multitasking in a Demanding Environment
- MS Office Suite
- EHR/EMR
- Telemedicine Support
- Medical Imaging Software
- CPR
- Phlebotomy
- EKG
- HIPPA
- Infection Control
- Safety Protocols
- Medical Technology
- Data Analytics
Certification
Northwest Educational Center
Timeline
Medical Assistant
TOTAL WOMEN'S CARE
02.2024 - Current
Medical Assistant
Hany Ahmed, OBGYN
12.2016 - 01.2024
High School Diploma - undefined
Scarborough H.S.