Summary
Overview
Work History
Education
Skills
Ecmhighlightqualifications
Timeline
Generic

Flor Estrada

El Monte,CA

Summary

To obtain a position as a Certified Phlebotomist Technician 1 where I can utilize my experience, skills and training. Experienced case manager who excels at relationship building, knowledgeable in providing friendly through customer service to patients, Providers, families and fellow professionals. Skilled at problem solving and conflict resolution and able to help encourage teamwork. Able to network with public organizations and business to create successful partnership. Adept at handling confidential and or sensitive information.

Overview

21
21
years of professional experience

Work History

Enhanced Care Manager

Via Care Community Health Center
Bellflower, CA
08.2020 - Current
  • Creating and updating personalized comprehensive assessments and care plans for patients
  • Collaborating with patients' families, friends, and social support in developing treatment plans
  • Identifying and recruiting high-quality healthcare providers
  • Interacting with healthcare providers and specialty doctors to facilitate patients' treatments
  • Ensuring patients’ treatment requirements are met and creating a list of community resources for them.

Phlebotomy/ LAB Assistance

Kaiser Permanente
West Los Angeles, CA
11.2016 - 01.2017
  • INPUTING COMPUTERIZED INSURANCE DATA, STOCK ROOM WITH LABORATORY SUPPLIES, MAITAIN A SAFE CLEAN WORK AREA, PROCESS AND SPIN BLOOD, PEPARE SPECIMEN and Microplate FOR THE LAB TECHNICIANS, PREFORM, VENIPUNCTURE; BUTTERFLIES AND SYRINGES ON ADULTS, ELDERLY, CHILDREN

PHLEBOTOMIST/ACCESSION

BEVERLY HOSPITAL
Montebello, CA
11.2012 - 10.2016
  • ASSISTING CLS, PROCESSING BLOOD, ANSWERING PHONE, PREPARING SPECIMEN TO SEND OUT, DREW BLOOD FROM PATIENTS: E.R., TELEMENTRY, ICU, MED SURGE, OUT PATIENT TOWERS, L&D, O.B., PEDIATRICS

PHLEBOTOMIST

QUEST DIAGNOSTICS
WHITTIER, CA
12.2008 - 11.2012
  • INPUTING COMPUTERIZED INSURANCE DATA, STOCK ROOM WITH LABORATORY SUPPLIES, MAITAIN A SAFE CLEAN WORK AREA, PROCESS AND SPIN BLOOD, PEPARE SPECIMEN FOR THE LAB TECHNICIANS, PREFORM VENIPUNCTURE; BUTTERFLIES AND SYRINGES ON ADULTS, ELDERLY, CHILDREN

SALES ASSOCIATE

FOREVER 21
Cerritos, CA
11.2005 - 01.2006
  • CUSTOMER SERVICE, ASSITED CUSTOMER WITH MERCHANDISE AND SALES PROMOTION

RECEPTIONIST

LEE PHARMACUETICAL
El Monte, CA
06.2003 - 10.2003
  • ANSWERING PHONES, FILE PAPER WORK, CHECK ORDERS FROM COPUTER COMING IN AND GOING OUT.

Education

CERTIFIED PHLEBOTOMIST TECHNICIAN 1 00030108 -

UNIVERSAL SCHOOL & COLLEGES OF HEALTH & HUMAN SERVICES
01.2008

GED -

CENTURY HIGH
01.2008

Skills

  • MEDICAL TERMINOLOGY
  • QUALITY Assurance
  • PATIENT IDENTIFICATION
  • OSHA GUIDELINES
  • BUTTERFLY TECHNIQUES
  • LEGAL ASPECTS
  • CPR/AED CERTIFIED
  • SPECIMEN TRANSPORT
  • VENIPUNCTURE PROCEDURES
  • RECEPTIONIST
  • Skin Puncture Procedure
  • BILINGUAL- SPANISH
  • UNIVERSAL PRECAUTIONS
  • SPECIMEN LABELING
  • Blood composition
  • Proficient in Microsoft Office
  • Ability to handle confidential or sensitive information
  • Strong written and verbal communication skills
  • Ability to work independently or with a team
  • Excellent problem-solving, time management, and organizational skills
  • Outstanding customer service and phone skills
  • Proactive problem solver
  • Proven team player
  • Persuasive communicator
  • Proven customer service professional

Ecmhighlightqualifications

  • Proficient in Microsoft Office
  • Ability to handle confidential or sensitive information
  • Strong written and verbal communication skills
  • Ability to work independently or with a team
  • Excellent problem-solving, time management, and organizational skills
  • Outstanding customer service and phone skills.

Timeline

Enhanced Care Manager

Via Care Community Health Center
08.2020 - Current

Phlebotomy/ LAB Assistance

Kaiser Permanente
11.2016 - 01.2017

PHLEBOTOMIST/ACCESSION

BEVERLY HOSPITAL
11.2012 - 10.2016

PHLEBOTOMIST

QUEST DIAGNOSTICS
12.2008 - 11.2012

SALES ASSOCIATE

FOREVER 21
11.2005 - 01.2006

RECEPTIONIST

LEE PHARMACUETICAL
06.2003 - 10.2003

CERTIFIED PHLEBOTOMIST TECHNICIAN 1 00030108 -

UNIVERSAL SCHOOL & COLLEGES OF HEALTH & HUMAN SERVICES

GED -

CENTURY HIGH
Flor Estrada