Flor Pena
Correctional Sergeant
Phoenix,AZ
Summary
Resourceful and dedicated Correctional Sergeant with motivational leadership, judgement, and de-escalation tactics with more than four years of experience. Focused on implementing annual training and preparing staff on proper emergency responses as well as efficiently staffing Units Complex-wide. Willingness to take on added responsibilities to meet institutional needs in order to grow professionally.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Correctional Sergeant
Department Of Corrections Rehabilitation & Reentry
Goodyear, AZ
03.2022 - Current
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
Mail and Property Officer
Department Of Rehabilitation And Reentry
Goodyear, AZ
04.2021 - Current
- Monitored incoming and out going mail for contraband and or threats that could affect prison/inmate security.
- Sorted mail accordingly to housing location in order for proper distribution.
- Kept and organized units inmate files in order to facilitate search.
- Maintained detailed lists of store bought property and distribution.
Correctional Officer II
Department Of Rehabilitation And Reentry
Goodyear, AZ
04.2019 - Current
- Monitored and supervised over 200 inmates accountability and security throughout visits, meals, phone calls and showers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team activities to enhance security within prison.
- Exceeded goals through effective task prioritization and great work ethic.
Financial Advisor
PFS
Peoria, AZ
10.2018 - 02.2019
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company.
- Managed client investment portfolios by providing one-on-one service when meeting with clients to understand assets, expenses and long-term as well as short-term investment goals to devise personalized financial plan.
Education
GED -
Maricopa Community Colleges - Rio Salado Community College
Phoenix, AZ 02.2019 - 02.2019
Skills
Surveillance
Safety and security
Firearm operations trained
Self-defense techniques
Problem-solving skills
Multi-tasking strength
Timeline
Correctional Sergeant
Department Of Corrections Rehabilitation & Reentry
03.2022 - Current
Mail and Property Officer
Department Of Rehabilitation And Reentry
04.2021 - Current
Correctional Officer II
Department Of Rehabilitation And Reentry
04.2019 - Current
GED -
Maricopa Community Colleges - Rio Salado Community College
02.2019 - 02.2019
Financial Advisor
PFS
10.2018 - 02.2019