Flor Pineda
Houston,TX
Summary
Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through effective issue resolution and strategic engagement initiatives. Skilled in time management and attention to detail, I streamlined inventory processes, fostering strong stakeholder relationships and ensuring optimal stock levels. Committed to delivering exceptional service and operational excellence.
Overview
5
5
years of professional experience
Work History
Associate
Amazon
04.2020 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Graduate Certificate - Bilingual Education
Houston Community College
Houston, TX11-2025
Bachelor - Business Administration
University
E.S11-2014
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Associate
Amazon
04.2020 - Current
Graduate Certificate - Bilingual Education
Houston Community College
Bachelor - Business Administration
University
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