Flora Lado
Manor,TX
Summary
Proactive cashier experienced in point-of-sale operations and customer relationship management. Committed to ensuring cleanliness and organization, while enhancing customer satisfaction through attentive service and accurate transaction processing.
Overview
11
11
years of professional experience
Work History
Cashier
HEB Grocery Store
Austin, Texas
08.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and gift card transactions with accuracy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted customers with product inquiries and provided excellent service.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Worked closely with team members to achieve common goals. to ensure smooth store operations.
Custodian
Walmart Associate
Manor, TX
03.2016 - 06.2023
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Maintained store floors, restrooms, and break rooms to ensure cleanliness and enhance customer experience.
- Wiped down surfaces with approved cleaning products to minimize bacteria and virus spread.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Collected trash and recyclables to help maintain clean shopping areas.
- Restocked supplies in restrooms and break areas to ensure availability for employees and customers.
- Collaborated with team members to streamline cleaning schedules for optimal workflow.
- Assisted customers with questions about store facilities.
Education
Some College (No Degree) - English Education
Austin Community College
Austin, TXSkills
- Cash handling
- Attention to detail
- Store organization
- Time management skills
- Effective communication
- Cleanliness standards
- Hospitality and accommodation
- Surface sanitization
- Customer service
Timeline
Cashier
HEB Grocery Store
08.2024 - Current
Custodian
Walmart Associate
03.2016 - 06.2023
Some College (No Degree) - English Education
Austin Community College