FLORA MENDOZA

• Oversee daily operations including scheduling, billing, and insurance processing to ensure smooth practice functionality.
• Foster strong relationships with patients and staff, enhancing communication and trust.
• Implement systems that streamline office efficiency and improve patient care delivery.
• Lead external marketing initiatives to enhance practice visibility and patient acquisition.
• Process insurance claims accurately and efficiently, managing financial commitments with patients.
• Conduct clinical tasks as needed, ensuring adherence to safety protocols and clinical guidelines.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Spearheaded the successful launch of a new practice location, facilitating a smooth transition and team integration
• Managed customer service operations, including scheduling and insurance processing, resulting in improved patient satisfaction.
• Developed marketing strategies and managed social media outreach to engage with the community.
• Organized team-building activities to strengthen staff collaboration and morale.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Established trusting relationships with patients and their families, promoting a positive environment conducive to healing and recovery.
• Facilitated care transitions for patients discharged from hospitals or other healthcare facilities back home, ensuring continuity of support services postdischarge.
• Enhanced coordination among healthcare professionals, resulting in better treatment plans and improved overall patient health.
• Provided exceptional customer service by addressing inquiries professionally and promptly, fostering strong relationships with clients.
• Participated in ongoing professional development opportunities to stay current on best practices within the ever-evolving field of home health care.

Certifications

- OSHA Compliance

- HIPAA Compliance

- Basic Life Support (BLS) Certified

- CPR Certified