Flore Jean Philippe
Pompano Beach,FL
Summary
I Flore Jean Philippe,
A retired flight attendant formerly with American Airlines back in 2018. An ethical, professional person also speak French and creole as 3 languages, fast learning, hard work, teamwork and respect others. My pet peeve challenge myself always wants to learn.
Overview
22
22
years of professional experience
Work History
International Flight Attendant
American Airlines
Miami, FL
11.2000 - 12.2018
- Greeted passengers and provided assistance with boarding procedures.
- Assisted passengers with seating arrangements, baggage stowage, and safety instructions.
- Provided in-flight service including food and beverage service to passengers.
Customer Service Representative
American Trans Air
Fort Lauderdale, FL
01.1997 - 03.2000
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Associate of Arts - Massage Therapy
Lincoln Technical Institute
Boston, MA01-1998
Associate of Arts - Business Administration
Roxbury Community College
Boston, MA03-1996
Skills
- Travel Reservation Administration
- Passenger Service
- Passenger Safety Management
- Passenger Security
Timeline
International Flight Attendant
American Airlines
11.2000 - 12.2018
Customer Service Representative
American Trans Air
01.1997 - 03.2000
Associate of Arts - Massage Therapy
Lincoln Technical Institute
Associate of Arts - Business Administration
Roxbury Community College
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