Florence Adragna
Saint Clair Shores,Michigan
Summary
Proven track record in enhancing customer satisfaction and sales at Taystee's Burgers through expert cash handling and product recommendations. Skilled in POS systems and adept at building customer relationships, demonstrated ability to improve transaction accuracy and resolve discrepancies efficiently. Achieved significant improvements in drawer balancing and staff training, showcasing a blend of technical proficiency and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Cashier
Taystee's Burgers
04.2024 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Nino Salvaggio
07.2020 - 10.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
File Clerk
Dr Mukhtar Khan MD
10.2020 - 12.2020
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Examined, categorized, and sorted incoming documents.
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Restored old files and archived completed files for future reference.
Education
GED -
Homeschooled
Sterling Heights, MI05.2018
Skills
- Payment Collection
- Product Recommendations
- Product restocking
- Customer Assistance
- Cash Handling
- Drawer balancing
- POS Systems
- Cash handling expertise
- Staff Training
Timeline
Cashier
Taystee's Burgers
04.2024 - 07.2024
File Clerk
Dr Mukhtar Khan MD
10.2020 - 12.2020
Cashier
Nino Salvaggio
07.2020 - 10.2023
GED -
Homeschooled
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