Florence De Los Santos
FULSHEAR,TX
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over [Number] years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in [Area of expertise].
Overview
3
3
years of professional experience
Work History
Receptionist
Fresenius Medical Care NA
03.2021 - 01.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Patient-care-technician
Fresenius Medical Care NA
01.2022 - 01.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
High School Diploma -
Roosevelt Memorial College
Philippines03.1999
Skills
- Specimen Collection
- Vital Signs Monitoring
- ADL Support
- Infection Prevention
- Information Protection
- Sterilization Techniques
Languages
Tagalog
Native or Bilingual
Timeline
Patient-care-technician
Fresenius Medical Care NA
01.2022 - 01.2024
Receptionist
Fresenius Medical Care NA
03.2021 - 01.2022
High School Diploma -
Roosevelt Memorial College
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