Florencia Rodriguez
Nashua,NH
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Veterinary Customer Service Representative Supervisor
Billerica Veterinary Hospital
12.2021 - Current
- Makes Employee Schedule, Handles Money, Customer Service, Quick Conflict Resolution, Scheduling Appointments, Familiar with Care Credit & Ezyvet
Barista
Starbucks
09.2022 - 06.2023
- Stock, Cash handling, Customer service, Crafting drinks, Taking and receiving accurate orders
Veterinary Assistant/Receptionist
Westford Veterinary Emergency Center
07.2020 - 12.2021
- Reception: Handles Money, Customer Service, Conflict Resolution, Scheduling Appointments, Worked with Care Credit and Wells Fargo, Familiar with Avimark and Instinct
Server/To-Go
Outback Steakhouse
08.2018 - 07.2020
- Server, Togo team member, Good communication: in person & over phone, Customer service, Cash register/Handles money, Awarded Outbacker of the month twice in 2019
Barista & Bookseller
Barnes & Noble
07.2016 - 09.2018
- People-oriented, Customer service, Team worker, Cash register, Responsible, Cafe Barista
Technician Assistant
- Restraint Animals, Cleaning, Running Lab Work/ Take X-rays, Some experience with blood draw
Scale assistant
AKS Recycling
06.2015 - 08.2015
- Scale operation of inbound and outbound commercial customers, Assisted on cash transactions for residential customers
- English, Customer service assistance, Data entry, Filing
Education
High school diploma -
Fitchburg High School
Fitchburg, MA05.2017
Skills
- Spanish
- Cash Handling
- Serving Experience
- Communication Skills
- Front Desk
- Computer Skills
- Retail sales
- Time Management
- Cashiering
- Office experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
09.2022 - 06.2023
Veterinary Customer Service Representative Supervisor
Billerica Veterinary Hospital
12.2021 - Current
Veterinary Assistant/Receptionist
Westford Veterinary Emergency Center
07.2020 - 12.2021
Server/To-Go
Outback Steakhouse
08.2018 - 07.2020
Barista & Bookseller
Barnes & Noble
07.2016 - 09.2018
Scale assistant
AKS Recycling
06.2015 - 08.2015
Technician Assistant
High school diploma -
Fitchburg High School
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