Florentino Antonio
San Antonio,TX
Summary
Experienced operations and people manager with 15+ years leading teams across manufacturing, automotive services, hospitality, and security operations. Proven track record managing departments, supervising large teams, maintaining equipment, driving productivity, and delivering consistent results. Strong hands on leader with expertise in workforce coordination, safety, and operational efficiency.
Overview
19
19
years of professional experience
Work History
Operations Lead
Cavco Home Centers
San Antonio, TX
02.2021 - 11.2025
- Developed and executed workflow improvements, significantly enhancing operational efficiency.
- Led cross-functional teams to optimize production schedules and resource allocation.
- Trained and mentored staff on best practices for inventory management and safety protocols.
- Developed process documentation to standardize procedures and ensure compliance with industry regulations.
- Planned operations and activities, and led projects.
Denny's Manager
Denny's Restaurants Franchise Association
San Antonio, TX
03.2020 - 01.2021
- Managed daily restaurant operations including staff supervision, scheduling, and customer service
- Coordinated kitchen and front-of-house teams to maintain service quality and efficiency
- Oversaw grill operations, food preparation standards, and workplace cleanliness
- Maintained professional, organized, and safe environment for employees and patrons.
Car Wash Manager
Mr. Car Wash
San Antonio, TX
05.2016 - 10.2020
- Supervised daily operations to ensure high-quality car wash services and customer satisfaction.
- Trained and mentored staff on efficient washing techniques and safety protocols.
- Implemented inventory management processes to maintain adequate supplies and reduce waste.
- Developed staff schedules to optimize labor efficiency and meet peak demand periods.
- Ensured smooth daily operations and high customer satisfaction
Car Wash Manager
MACE Security International (Car Wash Department)
Glendale, AZ
02.2007 - 03.2015
- Conducted regular quality control inspections to uphold service standards and operational excellence.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
- Led car wash department operations within a large security services organization
- Managed personnel, scheduling, training, and daily operational planning
- Maintained and operated all car wash machinery and equipment
- Coordinated between departments to support efficient operations and service delivery
Education
High School Diploma -
Kelvyn Park High School
Chicago, ILSkills
- Operational efficiency
- Motivational attitude
- Quality control
- Operations management
- Car wash chemicals expertise
- Customer service
- Time management and prioritization
- Workforce management
- Warehouse management
- Staff training and development
- Employee scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Lead
Cavco Home Centers
02.2021 - 11.2025
Denny's Manager
Denny's Restaurants Franchise Association
03.2020 - 01.2021
Car Wash Manager
Mr. Car Wash
05.2016 - 10.2020
Car Wash Manager
MACE Security International (Car Wash Department)
02.2007 - 03.2015
High School Diploma -
Kelvyn Park High School