Floridalia Rodriguez
Seattle,WA
Summary
Experienced in overseeing e-commerce operations and managing sales strategies. Utilizes effective team leadership to enhance productivity and customer satisfaction—knowledge of digital marketing, inventory control, and cross-functional collaboration.
Overview
5
5
years of professional experience
Work History
Customer Servise and E-commer Supervisor
Whole Foods Market
Seattle, WA
02.2021 - Current
- Trained and mentored team members to enhance customer service skills.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Supervised daily e-commerce operations, ensuring efficiency and quality in order processing.
- Implemented process improvements that enhanced customer satisfaction and reduced order fulfillment time.
Education
Continue Education Since
North Seattle College
Seattle, WA03-2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- E-commerce platforms
- Teamwork
- Teamwork and collaboration
- Multitasking and prioritizing
Timeline
Customer Servise and E-commer Supervisor
Whole Foods Market
02.2021 - Current
Continue Education Since
North Seattle College