Florim Brahimi
Gjirokaster
Summary
Dynamic and customer-focused professional with a proven track record in the hospitality industry, particularly with Indian Head Resort. Excelled in mixology and guest engagement, ensuring compliance with safe service standards. Demonstrated ability to enhance customer satisfaction and streamline service operations, contributing to a significant increase in repeat patronage.
Overview
2
2
years of professional experience
Work History
Bartender
Indian Head Resort
06.2024 - 10.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Sun Valley Resort
06.2023 - 11.2023
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server
Sun Valley Resort
06.2022 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Master of Science - Hospitality And Tourism Management
Eqrem Cabej Uinversity
Gjirokastër, Albania10-2025
Bachelor of Science - Accounting And Finance
Eqrem Cabej University
Gjirokastër, Albania10-2022
Skills
- Safe service compliance
- Food Preparation
- Food Service
- Mixology
- Guest Engagement
- POS operation
Languages
Albanian
Native language
English
Proficient
C2
German
Elementary
A2
Software
Microsoft Office
Timeline
Bartender
Indian Head Resort
06.2024 - 10.2024
Server
Sun Valley Resort
06.2023 - 11.2023
Server
Sun Valley Resort
06.2022 - 11.2022
Master of Science - Hospitality And Tourism Management
Eqrem Cabej Uinversity
Bachelor of Science - Accounting And Finance
Eqrem Cabej University
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