Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Flossie Depron

Reservation Agent / Flight Team
New Orleans,LA

Summary

Sales Associate and Shift Lead with over 7 years of collecting payments, places such as Walmart , Ace Hardware, Cash Magic Casino , and Harrah's Casino. Excellent problem solving skills and the ability to work as a team.
I am a dedicated to serving others. Disciplined and resourceful professional with expertise in account development and market penetration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Reservation Agent

Caesars Entertainment
New Orleans, LA
10.2022 - Current
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Responded to customer calls and emails to answer questions about products and services.
  • Handled reservations and answered questions from interested patrons for busy [Number]-room hotel.
  • Provided customers with information about availability and pricing.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Answered passengers' questions about flight, aircraft and destination.

Money Room Banker

Fair Grounds Race Course & Slots
New Orleans , LA
01.2022 - 10.2022
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prepared variety of different written communications, reports and documents.
  • Developed and maintained courteous and effective working relationships.
  • Money handling .
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Handled various accounting transactions.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.

Sales Associate

Walmart
Harrahan , LA
04.2021 - 10.2021
  • Walmart Super Center
  • A Customer Service Rep. is responsible for engaging with customers. Maintaining expert knowledge about company products or services to best help customers, IScan goods and ensure pricing is accurate , and collect payments whether in cash or credit.

Sales Associate

Ace Hardware
New Orleans, LA
04.2019 - 03.2020

Cashier , Duties are to perform tasks related to processing and finalizing of sales. Cashier associates operate cash registers, collect and process payments, dispense receipts, and process returned items. Daily tasks range from greeting customers on the sales floor and asking probing questions to describing product features and promoting the services offered by the store.

Education

High School Diploma -

Frederick Douglass
New Orleans, LA
05.2011

Skills

  • Cash handling
  • Basic math skills
  • Issuing refunds & exchanges
  • Verbal Communication Skills
  • Credit card processing
  • Cash register operations

Certification

Alcohol Server Certified Education Association

Aug 2020

First Aid/CPR CertifiedAmerican Red Cross Training Service

May 2021

Timeline

Reservation Agent

Caesars Entertainment
10.2022 - Current

Money Room Banker

Fair Grounds Race Course & Slots
01.2022 - 10.2022

Sales Associate

Walmart
04.2021 - 10.2021

Sales Associate

Ace Hardware
04.2019 - 03.2020

High School Diploma -

Frederick Douglass
Flossie DepronReservation Agent / Flight Team